Privacy Policy

This Privacy Policy explains how KAZMET — TOO METALLOPROKAT KARAGANDA (“Company”, “we”, “us”, or “our”) collects, uses, discloses and protects personal data when you visit our website metkar.kz and use our services.cookie-script+1​

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy and applicable data protection laws of the Republic of Kazakhstan.dlapiperdataprotection+1​


Data controller

The data controller responsible for processing your personal data is:dlapiperdataprotection+1​

KAZMET — TOO METALLOPROKAT KARAGANDA
40 Makarenko Street, City of Saran, Karaganda Region
Republic of Kazakhstan, Postal Code 101202
Phone: +7 (776) 207 46 87
Email: utegenova.lucia@metkar.kz

If you have any questions about this Privacy Policy or your personal data, you can contact us using the above details.cookie-script+1​


Personal data we collect

We may collect and process the following categories of personal data when you use our website or contact us:cookiebot+1​

  • Identification and contact data: name, company name, email address, phone number, job title, and other contact details you provide in contact forms or by email.cookiebot+1​
  • Communication data: content of messages and inquiries you send to us and our responses.cookie-script
  • Technical and usage data: IP address, browser type and version, device information, time zone setting, pages visited, clickstream data and other usage statistics collected via logs and similar technologies.cookiebot+1​

We do not intentionally collect special categories of personal data (such as health data, political opinions, etc.) through this website.cookie-script+1​


How we obtain personal data

We obtain personal data in the following ways:cookiebot+1​

  • Directly from you when you fill out contact forms, send us an email, call us by phone or otherwise communicate with us.cookie-script
  • Automatically through your use of the website, via server logs, cookies and similar technologies (if used on the site).cookiebot+1​

We process your personal data for the following purposes:clym+2​

  • To respond to your inquiries and provide customer support (performance of a contract or steps prior to entering into a contract).dlapiperdataprotection+1​
  • To manage and develop our business relationship with customers, suppliers and partners (legitimate interests and/or contract performance).cookie-script+1​
  • To operate, secure and improve our website, including analysis of its use and performance (legitimate interests in operating a secure and effective website).cookiebot+1​
  • To comply with legal obligations under the laws of the Republic of Kazakhstan and other applicable regulations (legal obligation).dlapiperdataprotection+1​

Where required by law, we will obtain your consent before processing your personal data for certain purposes, such as non-essential cookies or direct marketing.clym+2​


Cookies and similar technologies

Our website may use cookies or similar technologies to:cookie-script+1​

  • enable basic website functionality
  • analyze traffic and usage
  • remember your preferences (such as language)

Where required, we will request your consent before storing non-essential cookies on your device and provide you with options to manage your cookie preferences.clym+1​

You can usually disable cookies through your browser settings, but doing so may affect the functionality of the website.cookiebot+1​


Disclosure of personal data

We may share your personal data with:dlapiperdataprotection+2​

  • Service providers and contractors who support our website hosting, IT, security, communication, and other business operations, under appropriate confidentiality obligations.cookie-script+1​
  • Professional advisers (such as lawyers, auditors) where necessary to protect our rights and comply with legal obligations.dlapiperdataprotection+1​
  • Public authorities and regulators where required by applicable law or legitimate legal request.dlapiperdataprotection+1​

We do not sell your personal data.cookie-script


International data transfers

If your personal data is transferred outside the Republic of Kazakhstan, we will take appropriate safeguards required by applicable law, such as contractual protections and technical and organizational security measures.iuslaboris+2​

Where we process personal data of individuals in the European Union or other jurisdictions with specific data protection laws, we will align our practices with those requirements where applicable.hulr+2​


Data retention

We store personal data only for as long as necessary to fulfill the purposes described above or as required by applicable law.cookiebot+1​

Retention periods depend on factors such as:morganlewis+1​

  • the duration of our business relationship with you
  • statutory retention periods under Kazakh law
  • the need to keep records for legal claims or regulatory investigations

After the applicable retention period, personal data will be deleted or anonymized in a secure manner.morganlewis


Data security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.dlapiperdataprotection+2​

These measures may include access controls, encryption, secure storage systems, staff training and regular review of our security procedures in line with legal requirements in Kazakhstan.morganlewis+2​


Your rights

Subject to applicable law, you may have the following rights in relation to your personal data:morganlewis+2​

  • Right to access: to obtain information about whether we process your personal data and to receive a copy of such data.clym+1​
  • Right to rectification: to request correction of inaccurate or incomplete personal data.morganlewis+1​
  • Right to deletion (where applicable): to request deletion of your personal data where legal requirements are met.clym+1​
  • Right to restriction: to request limitation of processing in certain circumstances.morganlewis+1​
  • Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.clym+1​

To exercise these rights, please contact us using the contact details provided in the “Data controller” section.dlapiperdataprotection+1​

Depending on your location, you may also have the right to lodge a complaint with a competent data protection authority.dlapiperdataprotection+1​


Third-party websites

Our website may contain links to third-party websites that are not operated by us.cookie-script

We are not responsible for the privacy practices or content of such external sites and recommend that you review their privacy policies separately.cookie-script


Children’s privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children under the age defined by applicable law without appropriate parental consent.cookiebot+1​

If you believe that a child has provided us with personal data without consent, please contact us so that we can delete such information where required.cookie-script


Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other reasons.iubenda+1​

The updated version will be posted on this page with a revised “last updated” date and will take effect upon publication, unless otherwise specified.cookie-script


Contact

If you have any questions, comments or requests regarding this Privacy Policy or our handling of personal data, you can contact us at:dlapiperdataprotection+1​

Email: utegenova.lucia@metkar.kz
Phone: +7 (776) 207 46 87
Address: 40 Makarenko Street, City of Saran, Karaganda Region, Republic of Kazakhstan, Postal Code 101202